Shipping policy

 

IS SHIPPING FREE?

Shipping is free when you order $100 or more and ship within the 48 contiguous states. If you live outside the contiguous U.S., we offer affordable shipping rates via USPS and UPS. Available rates and transit times will be automatically calculated during checkout.

WHEN WILL MY ORDER ARRIVE?

Our current processing time is 7 to 10 business days. A shipment notification email including tracking will be sent once the package has shipped.

I RECEIVED TRACKING BUT IT HASN’T UPDATED. WHERE IS MY PACKAGE?

Rest assured your package is on its way! Tracking may not update until your package is scanned by the carrier. If you have not received your order within 7 days of receiving the shipment notification email, please contact us right away!

TRACKING SHOWS MY PACKAGE IS DELIVERED BUT I CAN’T FIND IT. WHAT DO I DO?

Once a package is picked up and scanned in by our carrier, the shipping and delivery status is no longer within our control. We are unable to replace missing or stolen packages at this time. Please reach out directly to the courier for missing or stolen packages and file a claim. We are not responsible for shipping addresses that were incorrectly entered at checkout. 

I ENTERED THE WRONG SHIPPING ADDRESS. CAN YOU CHANGE IT?

Unfortunately, we are unable to make changes to orders that are placed on our system. 

DO YOU SHIP INTERNATIONALLY?

We regret that we are unable to offer international shipping at this time.